To order an artwork from the site, use the "shop now" button and follow the standard steps. You can also make a quick purchase by phone: +359 886 687 280. The artwork will be sent as soon as possible by courier. If your order is for Bulgaria, we send our products on the day we have received the order, and the next day by noon they arrive at your address. For orders in EU it takes 1 week for packages to arrive. The artworks come to you packed in air bubble-foil, travel insurance and preview option (before payment). Delivery is fast and safe.
Delivery times:
For deliveries inside Bulgaria Dstoykova.com uses the services of the courier company "Econt Express" (or courier company "Speedy" at the express request of the client).
Orders taken by phone or through the site are processed and sent on the same day, and if this is not possible - within a few working days. In case of any delay, we will contact you and inform you as soon as possible.
The paintings are sent with travel insurance, and the delivery is at customer's expense. In rare cases, when the requested painting is part of an ongoing exhibition in an external gallery, sending may be delayed for several days, if agreed by telephone between the two parties.
In case the artwork ordered by the client is new and has not dried yet, it is desirable for the client to wait for the technical time for drying of the canvas, so as to be ready for transport. The customer can cancel the delivery at any time before the artwork has been sent. Deliveries are sent to the address specified by the client (on the same day or on the next working day after receiving the order).
For orders outside the Republic of Bulgaria, the delivery is specified further by e-mail or phone with the client
For deliveries inside Bulgaria Dstoykova.com uses the services of the courier company "Econt Express" (or courier company "Speedy" at the express request of the client).
Orders taken by phone or through the site are processed and sent on the same day, and if this is not possible - within a few working days. In case of any delay, we will contact you and inform you as soon as possible.
The paintings are sent with travel insurance, and the delivery is at customer's expense. In rare cases, when the requested painting is part of an ongoing exhibition in an external gallery, sending may be delayed for several days, if agreed by telephone between the two parties.
In case the artwork ordered by the client is new and has not dried yet, it is desirable for the client to wait for the technical time for drying of the canvas, so as to be ready for transport. The customer can cancel the delivery at any time before the artwork has been sent. Deliveries are sent to the address specified by the client (on the same day or on the next working day after receiving the order).
For orders outside the Republic of Bulgaria, the delivery is specified further by e-mail or phone with the client
By law, the customer has the right to give a product back within 14 days after it has been purchased, when shopping online. All products have to be in their original packaging, without traces of damage on their commercial appearance, in accordance to the provisions of Art. 55 of the CPA. 14 DAY MONEY BACK GUARANTEE allows you to shop online with absolute confidence as it offers you the peace of mind that if your paining isn't quite right, it can be returned within 14 days.
Transport costs are paid by the customer, and the amount paid for the product is refunded by cash on delivery or as agreed.
Yes, you can for 1 month (after paying a 30% deposit of the price of the product). You will receive а receipt for the deposit. After one month if the painting is not taken yet, the deposit is retained for lost benefits.
Yes you can, contact us directly for more questions!
-By cash on delivery for orders inside Bulgaria.
-By bank transfer to the company account:
"Daniela Stoykova Art" LTD
IBAN: BG40STSA93000027920917
-By Pay Pal danielastoykova@abv.bg
-By bank transfer to the company account:
"Daniela Stoykova Art" LTD
IBAN: BG40STSA93000027920917
-By Pay Pal danielastoykova@abv.bg
Yes, by request of the client from "Daniela Stoykova Art" Ltd. we give an invoice for the purchased goods from the site www.dstoykova.com
Yes, you can cancel an order by phone or email.
We do not currently offer this service.
We do not currently offer this service.
Bulgarian law requires that orders outside Bulgaria are accompanied by the certificate, required by NHG (National Gallery) for legal export from the country
For more information contact us by the indicated phone number.
NB* The certificates of authenticity of the artworks that we send with the ordered paintings are different from the export certificates from NHG.
For more information contact us by the indicated phone number.
NB* The certificates of authenticity of the artworks that we send with the ordered paintings are different from the export certificates from NHG.
Of course! For more information contact us by the indicated phone number.
The copyrights of all paintings by the artist Daniela Stoykova are reserved by the artist. The copying and distribution of images of paintings by the artist Daniela Stoykova is possible only with the given written consent of "Daniela Stoykova Art" LTD in writing.
Yes, by request of the client each painting can be framed. For more information contact us by the indicated phone number.
Yes you can. Orders for prints are executed in 7-10 working days. This includes printing, placing the canvas on a subframe and delivery. For more information contact us by the indicated phone number
If you have other questions do not hesitate to contact us by phone. +359 886 687 280!
