Free delivery for orders over 800 BGN within Bulgaria. The cost of international delivery is covered by the customer. You can find more information and rates for international shipping further down in the text
Due to ongoing increases in courier service rates, slight deviations from the delivery rates listed below may occur.
Delivery prices for paintings within Bulgaria
For domestic deliveries within Bulgaria, Dstoykova.com uses the services of Econt Express. We offer free delivery for orders over 800 BGN within the country.
Orders placed by phone or through the website are usually processed and shipped on the same or the next business day. In very rare cases, we ship paintings within a few business days during periods of high volume.
If a custom frame is requested by the client, the painting is taken to a framing studio, which may add a few business days up to a week to the delivery time.
All paintings are shipped with “fragile” insurance. For orders under 800 BGN, delivery costs are covered by the customer.
Delivery to courier office – updated prices as of July 2022
The base service price with Econt ranges between 6.30 BGN and 11.60 BGN, depending on the parcel's weight and size. This includes SMS notification and “fragile” insurance. The delivery cost increases by 1.66 BGN for every 100 BGN cash on delivery. For example, for a painting worth 300 BGN, the delivery would be: 6.30 + (3 × 1.66) = 11.28 BGN.
For bank transfer payments, only the base service fee applies – between 6.30 BGN and 11.60 BGN depending on size and weight.
Delivery to address – updated prices as of July 2022
The base service price for delivery to an address ranges between 7.70 BGN and 20.00 BGN, depending on the weight and size of the parcel. Paintings over 90 cm incur higher fees due to their bulky nature. The cost increases by 3.11 BGN for every 100 BGN cash on delivery. For example, for a painting worth 300 BGN, the cost will be: 7.70 + (3 × 3.11) = 17.03 BGN.
For bank transfer payments, only the base fee applies.
Saturday delivery
Saturday delivery incurs an additional fee of 3.11 BGN, according to Econt’s pricing policy.
Delivery price for payments via bank transfer or card on the website
For this payment method, the delivery costs are as follows:
6.30 – 11.60 BGN to an office.
7.70 – 20.00 BGN to an address, depending on the size, weight, and type of painting. For paintings over 90 cm, the price is higher.
Includes SMS notification and “fragile” insurance.
Payments are made to the official bank account of Daniela Stoykova ART EOOD. If you choose bank transfer, you will receive an email with payment details.
Paintings are carefully packed with bubble wrap and an outer cardboard box.
In rare cases where the requested painting is in a gallery, on consignment, or part of an exhibition, shipping may be delayed by 2–3 business days. In such cases, the client will be notified in advance by phone.
If the ordered painting is new and not fully dry, drying time is required before it can be shipped. The client may cancel the order if the painting has not yet been sent. Delivery delays may also occur due to courier overload.
Deliveries are made to the address or Econt (or Speedy) office specified by the client, usually on the next business day after dispatch.
Production times for custom-made or out-of-stock products will be arranged via email with the client.
International delivery of paintings
For international orders, please contact us at +359 886 687 280 via the Viber button on mobile devices, or by email at danielastoykova@abv.bg to clarify the exact delivery price.
International delivery is paid by the customer via bank transfer or by card on the website.
Payment for international orders is made by card at dstoykova.com or via bank transfer.
Delivery to Europe can be made via DPD Economy/Speedy for paintings up to 60 × 80 cm in size.
Larger paintings are shipped via DHL or another courier company of the client’s choice.
Shipments typically arrive within 5 business days.
Paintings sent abroad are packed with additional protective materials – multiple layers of bubble wrap, inner corrugated cardboard for maximum safety, and an outer cardboard box.
International delivery prices
The price depends on the final weight and dimensions of the shipment, including the protective packaging.
DPD Economy rates – for Europe
DPD Economy offers affordable pricing but ships parcels up to a maximum volumetric weight of 10 kg. Volumetric weight is calculated based on dimensions, not actual weight. The largest possible painting size for this service is 60 × 80 cm. All delivery charges stated apply to ground transportation within Europe.
Small paintings: 20–50 BGN. (10-25 evro)
Medium paintings: 40–80 BGN, depending on size, weight, and destination. (20-40 evro)
DHL rates
Large paintings (over 60 × 80 cm) and shipments outside of Europe are sent via DHL.
Prices listed are based on ground courier services and may vary for air or express delivery.
Due to their higher volumetric weight, DHL deliveries vary from 200–600 BGN (100-300 evro), depending on size, weight, and destination, and may reach higher amounts.
Shipping a painting without a stretcher frame
Air transport rates (e.g., for the USA) are significantly higher than ground shipping rates. Some of our customers choose to send their paintings to friends or relatives in Bulgaria, from where they can later take them as hand luggage.
It is possible to ship paintings outside Europe rolled in a tube, i.e., without the wooden stretcher frame. (The painting is sent only as canvas, which can be rolled.)
This reduces the overall size of the package and consequently lowers the delivery cost. In this case, once received, the painting should be taken to a framing studio to be restretched on a wooden frame before it can be hung.
If the painting has an outer decorative frame, it will be removed, as it cannot be disassembled.